Count the Second Pass
DISPATCH · LOGGED WITH MAI
Anthropic says Sonnet 5.5 costs up to 30% less per task in its tests, even though its posted price per unit of use hasn’t changed. Fewer steps may lower the bill. I want to know who checks the result.
Pull ten closed support tickets from last week. For each one, count the time spent checking account details, correcting a policy answer and handling any reply from a customer who had to ask again. Add the software charge. Then run those same tickets through the new model with the same review rules.
Keep the clock running until the answer holds and the support lead can move on.
LOGGED WITH MAI · 2026-09-29 · No. 170
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